A Familiar Face at Club Internacional de CancunPosted on Tue, Jul 28, 2009
Who is the first person to say Bienvenidos a Casa or “Welcome Home” when you step out of your van at Club Internacional de Cancun? The odds are that it is Jeremias Chi, one of the Bellboys at the resort. His big smile, friendly manner and infectious sense of humor are unforgettable and he is a favorite with members and guests.
Jeremias was born in the town of Izamal in the neighboring state of Yucatan and moved to Cancun with his family in 1980. In those days as a 10 year old, Cancun had plenty of open spaces to roam about in and Jeremias remembers exploring the jungle, playing in the children’s playground next to El Parian market and spending all day at the beach with his friends. “The bus fare out to the Hotel Zone used to cost us $2 old pesos (the large coins) and the last hotel at that time was the Sheraton. You could walk for miles and we used to stay on the beach until nightfall, we didn’t want to miss a minute.”
Jeremias started work at Club Internacional in 1994 as a painter and then trained to become an air-conditioning technician in the Maintenance department. He became a Bellboy in 2004 and it is clear to all those who know him that he loves his job. He agrees, “I am very lucky to have a job I love. It is a privilege to meet thousands of people and they come back to see me every year! I really believe that we are family and that this is my home too. All our members and guests are special and I try and greet them by name, something they really appreciate. My mission is to make them feel at home and help them enjoy their stay, whether it’s by giving them information, hailing a cab or helping them out when they have a problem.”
Staff training is a high priority at Royal Resorts and Jeremias has taken advantage of the many opportunities available. He says, “I will always be grateful for the training I have had at Club Internacional de Cancún. Over the years I have been able to complete my primary and high school studies through the open learning program, take English and computer classes and do work experience in other departments. Thanks to Royal Resorts I am who I am today.”
If you have a favorite Royal Resorts employee why don’t you let us know who it is? Share your vacation stories with us; we look forward to hearing from you.
Categorized as News
8 Responses to “A Familiar Face at Club Internacional de Cancun”
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March 21st, 2010 at 8:06 am
I needed a pick me up from here in Chicago. I came across this article and saw Jeremias. I must tell you it transported me to Cancun! His smile and graciousness is something that you cannot describe to anyone who has never been there. I have coworkers who ask me why I keep going back….that is because the employees of the Royal Resorts who become your family. Those words Welcome Home…..music to my ears. Cannot wait to see Jeremias again!
August 12th, 2009 at 5:13 am
Dear Tim:
Thank you for writing to Royal Resorts News, I have forwarded your comment to the Resort Manager at Club Internacional de Cancun so that he can share it with Jeremias.
August 11th, 2009 at 4:12 pm
When my wife and I think of all the wonderful, beautiful people that are our extended “family” , Jeremias is at the top of the list. With his broad, wonderful smile and ALWAYS a helping hand – he is truely one of the reasons why we call VCI home. Jeremias – amigo, te veremos en treinta y uno semanas mas. Mucha suerte a ti y su familia..
Timoteo
August 11th, 2009 at 7:16 am
Dear Philip: I have forwarded your kind comments about Jeremias to the Manager at Club Internacional de Cancun so that he can share them with Jeremias.
August 11th, 2009 at 2:45 am
When we think of Cancún and the Royals and the staff we’ve grown to very much care about, Jeremías always comes to mind. Bless you my friend, your lovely wife and precious children of whom you are so proud. Nos veremos dentro de poco.
August 10th, 2009 at 7:43 am
Dear Barbara:
Thank you for your message to Jeremias, I have sent it to the Resort Manager at Club Internacional de Cancun and he will make sure that Jeremias gets it.
August 8th, 2009 at 12:06 pm
Jeremias, Bless you my dear friend. You KNOW the MILLER girls love you MUCH!!! We send our love to you…..
August 1st, 2009 at 9:26 am
Jeremias is the most wonderful person. He is a friend and he is family. He is always ready to help with his big smile. He never forgets my villa number. During Hurricane Wilma he saved us. He made darn sure we got food. He took care of us. I will always consider him a family member. We love him!