Comments on: About Us

By: Sandy Todd

Sandy Todd — Wed, 26 Oct 2011 22:18:17 +0000

My husband and I vacationed at the Royal Islander October 15th thru the 22nd . We had a wonderful time the resort and staff were great. The best surprise was the main restaurant at the Royal Islander, we had dinner at the resort 6 of our 7 night stay and each night was a delicious treat. The resort should be very proud of the chef and the staff at the restaurant it is definitely one of Cancun’s finest restaurants.

By: Catching the Next Wave Home | Tails from the Lab

Catching the Next Wave Home | Tails from the Lab — Tue, 16 Aug 2011 00:26:35 +0000

[...] have been in place in Mexico and are carefully monitored by marine biologists and resort security. The Royal Resorts Group has been a loyal participant of these programs, helping protect sea turtles in Cancun for many [...]

By: jgreen

jgreen — Tue, 02 Aug 2011 15:03:05 +0000

Dear John: Thank you for writing to Royal Resorts News. Julie Cortes no longer works with the Royal Resorts, however I have forwarded your message to the Public Relations Manager in the Marketing & Sales division and he will be glad to answer any questions you may have. I hope that this helps.

By: John S.

John S. — Mon, 01 Aug 2011 10:21:15 +0000

I have been staying at the Royal Car. for years. I was wondering if Julie Cortes still works there and if so what her email address is. She has always been such a big help and I have some questions for her. Many thanks.

By: jgreen

jgreen — Mon, 04 Jul 2011 11:22:49 +0000

Hello Alice: Thank you for writing to Royal Resorts News. Of course you may give your villa to your sister-in-law but we request that you let us know she is coming by filling out and sending an Owner Loan form. If you go to the Members Area of http://www.royalresorts.com you’ll find the downloadable Owner Loan form. Fill it in online or email or fax it to: US & Canada 1- 954-736-5898 Elsewhere: 52 (998) 848-8207 * E-mail: ownerloans@royalresorts.com I hope that this helps. Please me me know if I can assist you with anything else.

By: Alice Lee

Alice Lee — Wed, 29 Jun 2011 19:28:13 +0000

I am giving my unit (week 32 )to my sister-in-law as a gift this year. What do I need to do before she arrives for check in?
Please advise.

By: jgreen

jgreen — Fri, 13 May 2011 09:11:23 +0000

Dear Megan: Thank you for writing to Royal Resorts News. Would you like to post your questions here and I will be happy to help you.

By: Megan

Megan — Thu, 12 May 2011 09:24:41 +0000

Hello,
I came across your website and found it alluring and exciting. I am a big fan of travel. If you could e-mail me back, that would be great. I just had a couple questions.
I look forward to hearing back from you soon! Have a great day.

By: jgreen

jgreen — Thu, 14 Apr 2011 14:52:51 +0000

Dear Warren: Thank you for writing to Royal Resorts News. First of all, I am sorry to hear about your friend’s illness and on behalf of everyone at Royal Resorts and The Royal Cancun (Club Internacional de Cancun) I would like to wish him all the best and a speedy recovery. Interval Servicing handles membership services for Royal Resorts and a representative will be contacting you with the information you are requesting.
I hope that this helps, please let me know if I can assist you with anything else before your trip.

By: warren ellis

warren ellis — Thu, 14 Apr 2011 07:57:36 +0000

My friend who has been accompanying my wife and I, to Club Internationale, for about 20 yrs. has suffered a stroke and is now interested in transfering one of his two weeks to me. What is the proceedure? My wife and I will be in Cancun for week 24 and would like to take care of this matter then. My friend will be unable to accompany us do to his illness. Will a notarized letter be sufficient?