About Us
The Royal Resorts Group
In 1974 the founders of Royal Resorts decided: “To build a vacation home that they themselves would like to own and to sell it in a way that they themselves would like to be sold.” A Cancun pioneer, Royal Resorts started on this premise and is still guided by it today.
In 1977, construction began on the company’s first resort Club Internacional de Cancun. The Royal Mayan opened in 1985, followed by The Royal Caribbean in 1988, The Royal Islander in 1993 and The Royal Sands & Spa in 2000. In 2006, Royal Resorts opened its first resort in the Riviera Maya, The Royal Haciendas, which is located in the Grand Coral beach and golf resort community, five minutes from Playa del Carmen.
Now with over 60,000 members, Royal Resorts has been among the top-rated resorts in the world since 1975. Our resorts have received the coveted Five Star Rating from Interval International every year since 1983 when the rating was first established. Since 2008, they have also been classified as Premier Resorts in the Interval International Resort recognition Program, the highest distinction awarded to resorts that offer an outstanding vacation experience.
The Timeshare Users Group first presented its annual Top Ten Worldwide Resort Awards in 1997. Out of 1,544 resorts rated, The Royal Islander, the Royal Caribbean and the Royal Mayan were all in the Top Ten. All three resorts have won awards for each year since and were joined by The Royal Sands in 2001 and The Royal Haciendas in 2008.
We are proud of our tradition of excellence and are committed to maintaining our high standards of service and quality. Always innovators, the developers of Royal Resorts operate their properties as five-star private clubs, limiting use to the members and other guests actually staying there.
49 Responses to “About Us”
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October 26th, 2011 at 5:18 pm
My husband and I vacationed at the Royal Islander October 15th thru the 22nd . We had a wonderful time the resort and staff were great. The best surprise was the main restaurant at the Royal Islander, we had dinner at the resort 6 of our 7 night stay and each night was a delicious treat. The resort should be very proud of the chef and the staff at the restaurant it is definitely one of Cancun’s finest restaurants.
August 15th, 2011 at 7:26 pm
[...] have been in place in Mexico and are carefully monitored by marine biologists and resort security. The Royal Resorts Group has been a loyal participant of these programs, helping protect sea turtles in Cancun for many [...]
August 2nd, 2011 at 10:03 am
Dear John: Thank you for writing to Royal Resorts News. Julie Cortes no longer works with the Royal Resorts, however I have forwarded your message to the Public Relations Manager in the Marketing & Sales division and he will be glad to answer any questions you may have. I hope that this helps.
August 1st, 2011 at 5:21 am
I have been staying at the Royal Car. for years. I was wondering if Julie Cortes still works there and if so what her email address is. She has always been such a big help and I have some questions for her. Many thanks.
July 4th, 2011 at 6:22 am
Hello Alice: Thank you for writing to Royal Resorts News. Of course you may give your villa to your sister-in-law but we request that you let us know she is coming by filling out and sending an Owner Loan form. If you go to the Members Area of http://www.royalresorts.com you’ll find the downloadable Owner Loan form. Fill it in online or email or fax it to: US & Canada 1- 954-736-5898 Elsewhere: 52 (998) 848-8207 * E-mail: ownerloans@royalresorts.com I hope that this helps. Please me me know if I can assist you with anything else.
June 29th, 2011 at 2:28 pm
I am giving my unit (week 32 )to my sister-in-law as a gift this year. What do I need to do before she arrives for check in?
Please advise.
May 13th, 2011 at 4:11 am
Dear Megan: Thank you for writing to Royal Resorts News. Would you like to post your questions here and I will be happy to help you.
May 12th, 2011 at 4:24 am
Hello,
I came across your website and found it alluring and exciting. I am a big fan of travel. If you could e-mail me back, that would be great. I just had a couple questions.
I look forward to hearing back from you soon! Have a great day.
April 14th, 2011 at 9:52 am
Dear Warren: Thank you for writing to Royal Resorts News. First of all, I am sorry to hear about your friend’s illness and on behalf of everyone at Royal Resorts and The Royal Cancun (Club Internacional de Cancun) I would like to wish him all the best and a speedy recovery. Interval Servicing handles membership services for Royal Resorts and a representative will be contacting you with the information you are requesting.
I hope that this helps, please let me know if I can assist you with anything else before your trip.